🔄 Exchange & Return Policy

Your satisfaction is our top priority at BeeBait.

Last Updated: July 2026

✅ Return Eligibility

We accept returns within 7 days of delivery, provided the following conditions are met:

• The item is unused, unwashed, and in its original condition.
• All original tags and packaging are intact.
• Proof of purchase (order confirmation or receipt) is provided.
• The item is not from our non-returnable category (see below).

🔄 Exchange Policy

Want a different size, color, or product? No problem! BeeBait offers exchanges within 7 days of delivery.

• Exchanges are subject to stock availability.
• If the exchanged item has a higher value, you'll need to pay the difference.
• If the exchanged item has a lower value, a store credit will be issued.
• Items must meet the same eligibility criteria as returns.

🚧 Non-Returnable Items

The following items cannot be returned or exchanged:

• Items marked as "Final Sale" or "Non-Returnable" on the product page.
• Items that have been used, washed, or damaged after delivery.
• Items without original packaging or tags.
• Gift cards and promotional items.

📋 How to Initiate a Return or Exchange

1. Email us at support@beebait.com with your order number and reason for return/exchange.
2. Attach clear photos of the item(s) you wish to return or exchange.
3. Our team will review your request within 1–2 business days and provide further instructions.
4. Ship the item back to our address (provided upon approval). Return shipping costs are the customer's responsibility unless the item is defective or incorrect.
5. Once we receive and inspect the item, your exchange or refund will be processed within 3–5 business days.

💰 Refund Method

• Approved refunds will be issued to your original payment method or as BeeBait store credit.
• Cash on Delivery (COD) orders will be refunded via bank transfer. Please provide your bank details when requesting a refund.
• Refunds may take 5–7 business days to reflect in your account depending on your bank.

❌ Damaged or Wrong Items

If you received a damaged, defective, or incorrect item, please contact us within 48 hours of delivery. We'll arrange a free replacement or full refund — no questions asked!

Need help with a return or exchange? 🐝

Email us at support@beebait.com — we're here to help!